At HHUGS, volunteering is a powerful way to contribute directly to our mission of supporting families under great stress. Whether you have specific skills or just a willingness to help, there are many opportunities for you to be involved.
Explore our volunteer application to sign up or read inspiring stories from those who have already made an impact. Your commitment, no matter how small, makes a lasting difference.
At HHUGS, volunteers are at the heart of everything we do.
By giving your time, skills, or voice, you help us build supportive spaces that care for mental health, connection, and community.
Whether you’re new to volunteering or have years of experience, there’s a place for you at HHUGS.
Volunteering with HHUGS means:
We value kindness, reliability, and a willingness to learn — you don’t need to have everything figured out.
At HHUGS, volunteers support our work in two main ways.
Whether you enjoy helping behind the scenes or supporting individuals directly, there is a role to suit you.
Beneficiary Support volunteers help us provide practical, emotional, and social support to individuals and families supported by HHUGS.
These roles are people-focused and may involve working directly with beneficiaries in a safe, supported, and supervised way.
Examples of Beneficiary Support roles include:
You don’t need to be an expert – we value kindness, reliability, and a willingness to support others.
Training and guidance are provided where needed.
Please note: some Beneficiary Support roles may require additional checks or a longer-term commitment.
Fundraising and Promotion volunteers help us raise awareness, funds, and community support so our services can continue.
These roles are flexible and ideal for people who want to get involved without direct beneficiary support.
Examples include:
These roles are suitable for first-time volunteers, students, and those with limited availability.
* Training or guidance will be provided where needed, and our team will discuss next steps with you after you apply.*
We understand that this may be your first time volunteering. To help us get to know you, we ask for one simple reference.
A reference is just someone who knows you and can say a few words about your character and reliability.
This could be a:
Your referee should not be a family member.
If you are under 18, a parent or guardian may be listed as a secondary contact, but not as the referee.
HHUGS may contact a parent or guardian if needed to support communication or consent for volunteering activities.
If you’re not sure who to list, that’s okay. You can still apply, our team is happy to help you.
We keep our reference process simple and proportionate. For fundraising, promotion, and events roles, references help us ensure volunteers are reliable, respectful, and aligned with HHUGS values.
Volunteers aged 16-17 may volunteer independently. However, HHUGS may request parent or guardian contact details for safeguarding and communication purposes.
Beneficiary Support roles may be right for you if you:
✔ Enjoy listening and supporting others
✔ Are patient, caring, and respectful
✔ Are comfortable working with guidance and boundaries
✔ Can commit to people-focused support
These roles involve supporting individuals or families in a safe and supervised way.
Examples include:
🟢 Keyworker
🟢 Youth Mentor
🟢 Driver roles
Fundraising, Marketing & PR roles may be right for you if you:
✔ Prefer flexible or one-off volunteering
✔ Enjoy community engagement or sharing information
✔ Like supporting a cause without direct beneficiary work
✔ Want to help raise awareness or funds
These roles are ideal for first-time volunteers, students, or those with limited time.
Examples include:
🟢 Fundraising
🟢 Outreach
🟢 Events volunteering
🟢 Social media sharing
That’s completely okay.
✔ You can select more than one role
✔ You can choose what interests you most
✔ Our team will discuss options with you after you apply
We’ll always aim to match you with a role that feels comfortable, appropriate, and supportive.
No experience is needed.
✔ Training or guidance is provided where required
✔ We value kindness, reliability, and willingness to learn
✔ Everyone is supported throughout their volunteering journey
By volunteering with HHUGS, you can gain:
✔️ A sense of purpose and meaningful impact
✔️ Experience supporting mental health and community wellbeing
✔️ New skills such as communication, teamwork, and confidence
✔️ A volunteering certificate you can add to your CV or portfolio
✔️ The opportunity to meet like-minded people
Your time and contribution are valued and recognised.
Yes. We provide:
✔️ Clear role guidance and expectations
✔️ Ongoing support from the HHUGS team
✔️ A supportive and respectful volunteering environment
You’ll never be expected to take on more than you’re comfortable with.
Volunteers choose HHUGS because:
✔️ Our work focuses on mental health and community support
✔️ Volunteers are treated as part of the team
✔️ Roles are realistic, flexible, and people-centred
✔️ Our values are rooted in care, dignity, and compassion
We respect your time and your wellbeing.
No experience is needed.
✔️ First-time volunteers are welcome
✔️ Training and guidance are provided
✔️ A positive attitude matters most
